You've found a piece of furniture you love from a Tokyo design studio. Then the doubt creeps in: what's it actually going to cost to get it to me — and will customs hit me with a bill I didn't expect?
It's a fair worry. With most international furniture purchases, shipping and import duties are a black box — sometimes landing as a surprise invoice at your door weeks later. So before anything else: with Mililab, there is no surprise. Every ENWA price includes shipping and import taxes. Here is how that works, and what the term DDP means.
What "DDP" means
DDP stands for Delivered Duties Paid. It's a standard international shipping term — one of the Incoterms — and it's the most buyer-friendly one there is. Under DDP, the seller takes responsibility for getting the goods all the way to your door: export paperwork, freight, import clearance, and all import duties and taxes.
In plain words: the price you see is the price you pay. Nothing extra is collected when the piece arrives.
DDP vs the alternative (DDU / DAP)
The opposite of DDP is DDU / DAP — Delivered Duties Unpaid. Under that model, the price at checkout covers shipping but not import duties; those are billed to you by the courier or customs when the item lands. That's where the dreaded surprise invoice comes from.
- DDU / DAP: you pay duties on arrival — amount unknown until it lands.
- DDP / duties included: duties already in the price — nothing to pay on arrival. This is how Mililab prices.
If a furniture seller doesn't say "DDP" or "duties included," it's worth asking before you buy.
How it works when you order from Mililab
Each step is handled on our side:
- You order at one price. Shipping and duties for your country are already accounted for — no separate duty estimate to chase.
- Your piece is made to order under our Tokyo studio's direction, with standard production taking approximately 8–12 weeks. Shipping time is additional and varies by destination region.
- We handle export, freight, and customs clearance, including paying the import duties into your country.
- It arrives at your door with nothing further to pay.
Where we ship
Mililab ships to 34 countries across the US, Europe, the Middle East, Japan, and Asia-Pacific, with shipping and taxes included. If you're not sure your country is covered, ask us before ordering and we'll confirm.
Why we do it this way
We sell direct — no dealer network, no retail markup, no "enquire for trade pricing." A single honest price, duties included, is the natural extension of that. You shouldn't need a customs broker to buy a dining table.
Questions & answers
Will I have to pay customs or import duties when my furniture arrives?
No. Mililab prices include shipping and import taxes, and we pay them. Nothing is collected at delivery.
What does DDP mean?
DDP stands for Delivered Duties Paid — an international shipping term where the seller covers freight, customs clearance, and all import duties, delivering the item to your door with nothing further to pay.
Is shipping included in the price too?
Yes. Your price includes freight and duties to your door for the countries we serve.
Which countries do you ship to?
We ship DDP to 34 countries across the US, Europe, the Middle East, Japan, and Asia-Pacific. Contact us to confirm your location.
How long does delivery take?
Each piece is designed in Tokyo and made to order. Standard production takes approximately 8–12 weeks. Shipping time is additional and varies by destination region, with updates throughout.
What if my country isn't on your DDP list?
Contact us before ordering — we'll confirm whether we can deliver to you and on what terms.